CLICKBANK CUSTOMER RETURN INFORMATION
Return Instructions
1. Start your return request
Email support@fimavyn.com and include:
- Your full name.
- The email address used for your ClickBank purchase.
- Your ClickBank order number.
- The FIMAVYN product and quantity associated with the request.
- Your current shipping address, if needed to identify the order.
You are not required to state that the product did not work or provide a reason as a condition of requesting a refund under the applicable 60-day money-back guarantee.
2. Return authorization / RMA
Do not mail the product before contacting Product Support. Support will confirm the applicable return procedure for your order and advise whether a return authorization or RMA reference is required.
If an authorization or RMA reference is provided, include it with the return so the fulfillment facility can associate the package with your request.
3. U.S. Returns Facility
ShipOffers19655 East 35th Drive, Suite #100
Aurora, CO 80011
United States
This is the U.S. returns facility used for FIMAVYN physical-product returns. It is not FIMAVYN's corporate or business address.
4. Before shipping your return
Follow the instructions supplied by Product Support for your specific order. Include any order or authorization information requested by Support so the return can be identified and processed.
5. Return shipping
Customers are responsible for return shipping costs unless FIMAVYN expressly provides a prepaid return label. If a prepaid label is provided, the applicable instructions will be communicated before the return is sent.
6. Refund eligibility
FIMAVYN purchases are covered by the applicable 60-day money-back guarantee. An eligible customer may request a refund within the applicable guarantee period without being required to prove that the product did not work.
A return must follow the applicable instructions provided for the order so the returned package can be identified and matched to the refund request.
Need assistance?
Product Support: support@fimavyn.com